Please, read the booking information carefully. They are an important part to enjoy your holiday. By paying your deposit you acknowledge that you understand and agree to the following Terms and Conditions.
Complete the Trip Application, sign the Assumption of Risk and Release of Liability, and forward this document along with your non- refundable deposit of US$200 per applicant.
For trips involving international air and/or other services requiring additional deposits, we will advise you of the amount required for your initial deposit. Since your deposit is nonrefundable, we suggest you purchase travel insurance at the time you book. Once we have received your deposit and trip application, we’ll confirm your place on the tour, send you the most current detailed itinerary listing all meals and other inclusions, plus a packing list and other information to help you prepare for your adventure TRAVEL INSURANCE The cost of our tours includes no travel insurance. We strongly recommend that our passengers obtain travel insurance that provides a minimum of $50,000 coverage for medical/dental expense and emergency medical transportation. A policy with these provisions commonly provides financial compensation, refunds and/or other benefits in case of trip cancellation, trip interruption, travel delay, and baggage loss or delay. Certain programs require that you show proof of insurance coverage prior to commencing the trip; we note this in the trip detailed itinerary. For these trips, we must receive documentation of valid coverage prior to issuing your travel confirmation. Carry your travel insurance policy along with your valuable travel documents. In emergency situations, Andean Expeditions and Adventures will not be liable to meet any expenses should your insurance coverage be inadequate in any respect. When obtaining travel insurance, the passenger must make the insurance provider aware of the type of travel for which you are buying insurance FINAL PAYMENT Full payment is by deposit 56 days Prior to Commencement of your Services (PCS). If you book your trip within 56 days PCS, full payment is due when we confirm your participation. If we do not receive payment by the due date, Andean Expeditions and Adventures reserves the right to treat the reservation as canceled. Your deposit is forfeited under such circumstances. To guarantee services for custom itineraries or add-ons to our group itineraries, we may require that you pay additional deposits prior to final balance. Andean Expeditions and Adventures is a Peruvian company which is legally established in Peru, Cusco city; with address at Urbanización La Florida, Jr. Los Alamos E – 6, Wanchaq. For requested services from overseas, Andean Expeditions and Adventures will not cover any bank fees for deposit made on our account; considering that it has to be covered by customers. CHANGES AND TRANSFERS After we have confirmed your tour services, each time you request a change requiring us to rework reservations, we reserve the right to levy a US$50 administrative service charge plus the cost of any non-recoverable supplier charges. If you transfer to another trip, cancellation fees apply as detailed below. CANCELLATION AND REFUNDS We must receive written notification of your decision to cancel a trip. Based upon date of receipt, the following charges apply: If the cancellation of your booking is up to 45 days PCS non-recoverable supplier expenses like hotel, air tickets and boat/bus/train charters and others pre-payments plus your deposit payment will be retain. If the cancellation of your booking is in between 44 days to 22 days PCS non-recoverable supplier cost plus 50% of the balance of invoiced services will be retain by us. Within 22 days PCS 100% of your trip will be retain by us. CHANGES AND CANCELLATIONS BY ANDEAN EXPEDITIONS AND ADVENTURES We publish our tour programs many months prior to your trip. We do all in our power to avoid increasing trip prices. In exceptional circumstances, we reserve the right to amend prices without prior notice. An increase in trip price shall not be sufficient grounds for cancellation of the tour. Certain situations may arise during the tour which are beyond the control of the guides or passengers. Andean Expeditions and Adventures reserves the right to modify or withdraw any tour arrangements when deemed necessary in the interest of safety and security of passengers. In such instances of force majeure, ATI, at its sole discretion, may offer either an optional or alternative activity for any portion that has been canceled, or a pro rata refund. If changes due to force majeure entail additional costs, such costs are the responsibility of the passenger. While we rarely cancel our departures, we reserve the right to do so up to 30 days PCS. In such a case, we will offer you alternative arrangements. If you do not accept these, we will refund all payments you made to Andean Expeditions and Adventures. In the event that we are forced to cancel a departure, we are not responsible for your trip preparation expenses such as non-refundable air tickets, doctor’s fees, inoculations and medications, passports and visas, and personal equipment. Airlines typically charge a fee for date changes, ticket re-issues and cancellations on most excursion fares. In the event that you are forced to make changes, your travel insurance policy may or may not cover these charges. No partial refunds will be given for unused hotel rooms, meals, or other pre-arranged tour services. TIER-PRICED TRIPS If a trip is tier-priced, your tour cost depends on the number of full-revenue participants traveling. If a group roster grows or shrinks, your final cost may change from your original invoiced amount, according to our published rate. If the land cost of a tier-priced trip decreases after you have paid your balance, we will refund the difference. FLIGHT DETAILS Andean Expeditions and Adventures requires an information of your international flight routing which must be sent to us as soon as possible you will have it. Remember to reconfirm your international flight reservation at least 72 hours prior to your departure and advise us of any changes in the prior detail. SINGLE ACCOMMODATION On our fixed departures, accommodation is based on double occupancy for hotels and tents. We reserve the right to substitute hotels of comparable quality for those listed in itineraries. Single accommodation is available on most departures for supplemental cost. If you are traveling alone and wish single accommodation, please indicate this on your Trip Application. We will add the single hotel supplement to your final bill. If you indicate you are willing to share accommodation, we will attempt to match you with a room-mate of the same gender. If none is available, we do not charge for “forced” single accommodation on our fixed departure programs. For add-ons and custom services, we bill for all single hotel accommodation. WHAT’S NOT INCLUDED Our published itineraries include complete details of exclusions for that tour. Andean Expeditions and Adventures is not responsible for additional hotel nights, transfers, and meals which may be required by individual travel arrangements at variance with our published itineraries. Individual expenses which may be forced by airline scheduling changes, canceled flights, missed connections or by other factors beyond our control are the responsibility of the passenger. HEALTH AND FITNESS Being physically fit prior to your departure will greatly enhance your travel experience. We strongly recommend that you visit your doctor and dentist before your holiday. Ask your doctor about current inoculation requirements. If you are in doubt about your physical capacity to complete the tour, review the itinerary with your physician. Details of pre-existing medical conditions must be forwarded to Andean Expeditions and Adventures. Although your trip leader will carry a first-aid kit, medical facilities and personnel capable of attending to serious problems are rarely available in the remote areas we visit. Evacuation can be prolonged, difficult, and expensive. While your health and safety during your trip are our primary concern, Andean Expeditions and Adventures is not a medical facility. We assume no responsibility or liability regarding provision of medical care. Mosquito bite avoidance, mosquitoes can spread diseases such as dengue, chikungunya, malaria, yellow fever and Zika virus. It is essential that you seek medical advice prior to travel, and especially if you are pregnant or have an underlying medical condition. Whilst travelling there are several simple measures you can take to reduce your risk of infections spread by mosquitoes: wear suitable clothing and cover up at times of day when mosquitoes are active, use insect repellent on exposed skin, and use a mosquito net if sleeping in unscreened accommodation. It is important to seek prompt medical attention if you have a fever or display any other symptoms. If you become unwell on your return, make sure you tell your doctor about any trips abroad you have taken in the past year. High altitude. Your itinerary may include sections where the altitude exceeds 10,000 feet (3,048 metres). If you suffer from circulation, heart or respiratory problems we advise that you consult with your doctor. The trip leader has the right to disqualify anyone at any time for being physically or mentally incapable, or for endangering group safety. Refunds are not given under such circumstances. INHERENT DANGERS You understand and accept that participating in your tour may expose you to inherent dangers, among these being the hazards of traveling in remote and/or mountainous terrain, emotional trauma, accident or illness in remote places without medical facilities, forces of nature, the hazards of war and civil insurrection, and hazards of traveling by air, water, or land by various conveyances, and other hazards of such trip or vacation including but not limited to food, lodging and transportation. CLAIMS AND COMPLAINS If you are dissatisfied with the services or some other aspect of your tour, you must first inform the local representative in order that they may attempt to correct the situation. Any further complaint must be put in writing to Andean Expeditions and Adventures within 30 days of the end of the tour.